Terms of Service

Effective Date: 19 May 2025
Agency: OmniSync Media
Website: Omnisyncmedia.com
Contact: contact@omnisyncmedia.com

1. Acceptance of Terms

By accessing or using OmniSync Media’s services, website, or content, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not access our services.

2. Services Provided

OmniSync Media provides Social media services tailored for Content Creators or businesses, including but not limited to:

• Social Media Management (Instagram, TikTok, etc.)

• Content Creation & Strategy

• Short-form Video Editing (Clipping)

• Analytics & Reporting

• Brand Consulting

Services may be customized according to specific client agreements.

3. Client Obligations

Clients agree to:

• Provide all required content, access, and brand materials in a timely manner

• Respond to communications within 72 hours

• Approve, reject, or request revisions within designated review windows

• Not instruct OmniSync Media to perform unlawful or misleading actions

4. Payments & Fees

• Clients may choose one of the following billing structures, to be agreed upon before work begins:

  • Project-Based: 50% upfront and 50% upon delivery.

  • Monthly Retainer: 100% payment is due at the start of each month. 

• Late payments incur a 5% weekly late fee

• Services may be paused if payment is not received by the due date

• All fees are non-refundable unless otherwise stated

5. Revisions & Feedback

• Each piece of content includes up to 2 rounds of revisions

• Revisions beyond that will be billed at 7$/hour

• If no feedback is received within 72 hours, the content is considered approved

6. Cancellations & Refunds

• Either party may cancel service with 7 days’ written notice

• Upon cancellation, all work completed up to that point must be paid in full

• No refunds are given for delivered work or monthly retainers

7. Intellectual Property

• Final approved content becomes the client’s property upon full payment

• OmniSync Media reserves the right to use work samples for portfolio, marketing, and case studies unless the client explicitly requests otherwise in writing

8. Confidentiality

OmniSync Media agrees to keep client information confidential and secure. We will not share or use proprietary information without written consent.

9. Limitation of Liability

We are not liable for:

• Platform changes, downtime, or algorithm updates

• Loss of revenue, data, or reputation

• Any indirect, incidental, or consequential damages

• Results beyond our control (e.g., “going viral”)

10. Third-Party Tools & Platforms

We may use third-party platforms (e.g., Instagram, TikTok, Canva, CapCut, Metricool) to perform services. We are not responsible for changes or limitations imposed by these tools.

11. Changes to Terms

We may update these Terms at any time. Continued use of our services after changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia.

Any disputes arising from or relating to this agreement shall be resolved exclusively by the courts of Badung, Bali, Indonesia.